86000 Privacy Policy — How We Protect Your Information
86000 takes the protection of users' personal data seriously. This policy explains what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
What information do we collect from you?
When you register and use the 86000 platform, we collect several categories of information to keep our services running smoothly and securely:
- Account information: Full name, email address, phone number, date of birth, and the password you set during registration.
- Payment information: Transaction details in MYR, along with the bank account or e-wallet numbers linked for deposit and withdrawal processing. We do not store credit card information directly.
- Device and browser information: IP address, device type, operating system, browser type, and screen resolution are automatically collected to detect suspicious activity and optimise the user experience.
- Usage data: In-platform activity records, including markets visited, bets placed, session duration, and transaction history.
- Cookies and tracking data: Cookies are used to maintain your login session, remember your preference settings, and help us understand aggregate usage patterns.
- Account Information
Name, email address, date of birth - MYR Transaction Data
Deposits, withdrawals, payment records - Device Information
IP address, browser, operating system - Usage Data
Platform activity, sessions, history
How is this information used?
Personal information is used to process account registration, verify user identity, handle MYR deposit and withdrawal transactions, and enable access to all 86000 platform features including Sports Betting, slots, and Live Casino.
Device and activity data are automatically analysed to detect and prevent unauthorised access, identity fraud, money laundering, and system abuse — protecting both your account and the overall integrity of the platform.
When you contact the 86000 support team, your account information and transaction history are accessed to help us resolve your issue faster and more accurately — without you having to repeat all the details from scratch.
Aggregated usage data (with no individual identification) helps us understand which features are most used, identify technical issues, and make informed decisions about interface improvements and new product offerings.
Cookies and tracking — what's really happening behind the scenes?
The 86000 platform uses cookies for several distinct purposes. Understanding how cookies work helps you make more informed decisions about your use of the platform:
- Session cookies: Used to maintain your login status throughout an active session. It is automatically deleted when you close your browser.
- Preference cookies: Saves your language settings, display preferences, and other configurations you've chosen so you don't have to set them up again each time you return.
- Analytics cookies: Collects usage data in aggregate form to help us understand navigation patterns and improve the overall user journey.
- Security cookies: Helps detect unusual activity such as repeated login attempts from different locations.
You can manage or block cookies through your browser settings. However, blocking session cookies may affect login functionality and your overall user experience.
How is your data stored and protected?
86000 employs strict technical and procedural security measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction:
- All data transmitted between your browser and our servers is encrypted using industry-standard TLS protocols;
- Sensitive data such as passwords are stored as one-way hashes and cannot be decrypted by any party, including our own staff;
- Access to the user database is restricted to staff with a legitimate operational need and is subject to multi-layered access controls;
- Continuous monitoring systems are in place to detect any unusual activity on our infrastructure;
- User data that has been inactive for a defined period will undergo a staged reduction process in line with our data retention policy.
While we take all reasonable precautions, no system can guarantee absolute security. In the event of a data breach affecting your personal information, 86000 will notify you via your registered email within the stipulated timeframe.
86000 does not sell user personal information to any third party for marketing or advertising purposes.
Information may be shared with:
- Licensed payment processors to facilitate MYR transactions;
- Technical service providers who assist in platform operations (subject to confidentiality agreements);
- Relevant authorities where required under Malaysian law.
Your rights as a user — what can you do?
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through the 86000 support team and will be processed within a reasonable timeframe.
If any information we hold is inaccurate or out of date, you may submit a correction request. Details such as your phone number and email address can be updated directly through your account settings.
You may request account closure and deletion of your personal data. Please note that certain transaction records may need to be retained for a specified period to meet legal and audit requirements.
86000 reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or our operational practices. Users will be notified of any material changes via registered email or in-platform notification.
Continued use of the platform after changes are published will be considered acceptance of the updated policy.
For any enquiries regarding this Privacy Policy or to submit a data rights request, please contact our support team: [email protected]
Still have questions about your data privacy?
Visit our FAQ page or contact the 86000 support team for any enquiries related to your personal data and account security.